ITEM
	SIZE
	COLOUR
	QUANTITY
	PERSONALIZING DETAILS (if applicable)

Please be sure to include your
name, shipping address, and your preferred method of payment,
at the time of your inquiry.

CANADIAN ORDERS
         orders shipped to: 

	ONTARIO  -     add 13% HST
	BRITISH COLUMBIA  -     add 12% HST
	NOVA SCOTIA -     add 15% HST
	NEW BRUNSWICK, NEWFOUNDLAND  -   add 13% HST
	all other PROVINCES  -   add 5% GST

CANADA  (CAN$)

	VISA / MASTERCARD-  please phone with your credit card number
	CASHIERS CHEQUE / BANK DRAFT - please send to the address below
	MONEY ORDER - please send to the address below
	PAYPAL  -  we will send you a Paypal invoice     (NO PERSONAL CHEQUES ACCEPTED)

UNITED STATES  (U.S.$)

PAYPAL only  -  we will send you a Paypal invoice

INTERNATIONAL (outside of U.S. & Canada)  (U.S.$)

PAYPAL only  -  we will send you a Paypal invoice

	Payment must be received before item(s) are shipped.
	We have provided a few shipping charges of various items to give you an idea of shipping amounts please see the  SHIPPING CHARGES  page.
	Multiple items can be shipped together to reduce shipping costs.
	For items not listed or multiple items, please email to obtain the correct amount.

	FedEx Ground (high priority)
	Express Post (high priority) ~ usually costs more than FedEx Ground
	air mail / expedited (medium priority)
	surface mail (least priority)

SHIPPING METHODS:  (Delivery times are not guaranteed)
        Canada: 

	regular mail (approx. 3 - 12 bus. days) - no insurance
	expedited mail (1 - 10 bus. days) - includes insurance

        United States: 

	surface mail (approx. 3 weeks) - no insurance
	air mail (approx. 1 - 2 weeks) - no insurance
	expedited mail (approx. 1 - 2 1/2 weeks) - includes insurance
	express post (3 - 10 bus. days, depending on location) - includes insurance & tracking number
	FedEx Ground (2 - 6 bus. days, depending on location) - includes insurance & tracking number

        International (outside of Canada & U.S.): 

air mail (approx. 2 - 4 weeks) - no insurance

	Most items can be made and shipped within 1 week.
	Sweaters may take longer (especially larger sweaters) as they are hand-knit.
	Larger orders will take longer - approximate shipping date will be given at the time of ordering.
	Orders placed between October 1 and December 15 may take longer than 1 week  to make and ship because of the heavy volume of orders received. RETURN POLICY
	exchanges available for stock items (return shipping charges will apply)
	a refund is available for stock items only - a 20% restocking charge will apply (shipping charge will not be credited)
	items must be returned in the same condition as they were shipped
	items are to be returned within 14 days of the item being received
	personalized & customized items are final sale
	clearance items are final sale